Choose What Name and Email Your Email Messages Come From

The “From” name and email address control what recipients see when emails are sent from your account. Setting this correctly helps improve trust, recognition, and email deliverability.

Why this matters

Recipients immediately recognize who the email is from
Emails are less likely to be marked as spam
Replies go to the correct inbox

How to update your “From” name and email

From the left sidebar, click Settings
Open Email Services
Navigate to Dedicated Domain (this is your marketing domain)
1. Click on the 3 Dots Next to your domain
Select Set Headers

From Name: Your Name that clients would expect to see

Example: (Your Name) at (Your Business) Irene at AccountGroove

This is what your email recipient will see the email is sent from.

Important: Even though the "Sent From” address uses your main domain, emails are "Sent Via" your marketing subdomain to help protect your primary domain.

From Email: Your main email (domain) that you send your opperational emails from

Example: (Your name @ your businessname.com) irene@accountgroove.com

Click Save to apply your changes

Thats its now you are ready to send marekting emails!

Best practices

Add the From Email to match you subdomain (don't add a seperate unrelated email)
Avoid generic or no-reply addresses when possible
Keep your From name consistent across campaigns and messages

Once saved, all future emails sent from AccountGroove will use these settings.